We are often asked if older patients can handle our digital auto-anamnesis and follow-up software.

According to Patrick Tettero - Operational Director at Eye Clinic The Hague, older patients are doing very well, perhaps even better than younger people.

"I'm very happy with ConsultAssistent: it saves time during the consultation and patients report that they like being able to fill out the smart questionnaires at home, at their leisure, and thus be able to think carefully about what is bothering them and what their care needs are."

Maja Stefanovic - Ophthalmologist at Eye Clinic The Hague recognizes this picture:

"Inquiring about medication, allergies, history and the like at home no longer needs to be done in the consultation room and thus net more time there for the actual consultation."

We dove into the data and what did we find out? 📊
➡️ The response rate among older patients is very high: over 80%.
➡️ The largest group of patients is 60+, including many 70+ year olds.
➡️ The oldest users are well into their 90s

What are the conditions for this success?
👉 Patients like that only the relevant questions are asked, that there is a logical structure to the questions and that there is no duplication. There is also room for a personal story.
👉Doctors are happy that there is less administrative burden and that the consultation gets to the point faster because there is a more informed conversation. There is a fuller, more consistent picture and mirror information is available.
👉For the healthcare system, it means lower costs, more efficient and appropriate care and a wealth of objective and comparable healthcare data.

𝗠𝗲𝘁 𝗲𝗹𝗸𝗲 𝗽𝗮𝘁𝗶𝗲𝗻𝘁 𝗹𝗲𝗿𝗲𝗻 𝗵𝗼𝗲 𝗱𝗲 𝘇𝗼𝗿𝗴 𝗯𝗶𝗷 𝗱𝗲 𝘃𝗼𝗹𝗴𝗲𝗻𝗱𝗲 𝗽𝗮𝘁𝗶𝗲𝗻𝘁 𝗻𝗼𝗴 𝗯𝗲𝘁𝗲𝗿 𝗸𝗮𝗻.

Wondering how this would work in your clinic? Request a demo. We'd be happy to show you.

Check out the original post on our LinkedIn page.