Based on the preoperative screening (POS), decide whether a patient needs a physical or telephone appointment.
Smart digital triage with ConsultAssistent's POS module at Ommelander Ziekenhuis Groningen
The Groningen Hospital uses the Pre Operative Screening (POS) module of ConsultAssistent. Here it is determined even before the appointment whether a patient needs a physical or, for example, a telephone consultation. Together with the anesthesiologists, clear triage criteria have been drawn up for this.
The POS module asks targeted questions to identify medical risks at an early stage. It distinguishes between “red flags” and “orange flags.”
– Red flags, such as a muscle disorder or limited mouth opening, automatically trigger a recommendation for an in-person appointment at the outpatient clinic.
– Orange flags also warrant an outpatient consultation when a certain combination of answers is given.
In addition, the POS module generates an alert when a physical appointment is scheduled, for example, when a telephone consultation would thus suffice. Soon this digital triage will be applied even before scheduling appointments. Thus, every patient will receive the right care at the right place, at the right time, right from the start.
Effective digital screening facilitates a more substantive discussion with the patient. All patients now undergo the same standardized assessment of all conditions relevant to anesthesia. As a result, consultation time can be devoted to further exploring any abnormal responses and their implications for the individual patient and his or her surgery.
- Decision support for more efficient triage
- Care that fits exactly what the patient needs
- Learning with each patient how to improve care in the next one
Want to know how our decision support can help your healthcare facility? Get in touch with us!